Job Summary:
WHO ARE WE?
C3 Presents (which is owned by Live Nation Entertainment) creates live experiences for millions of fans across the globe, setting the new standard each year for events that are as memorable as they are spectacular. One of the world’s largest music festival producers, C3 is the force behind two of the most iconic multi-day festivals — Austin City Limits Music Festival in Texas and Lollapalooza in Chicago and its six international editions — drawing a combined 2 million music lovers annually.
Headquartered in Austin, TX, with offices in Los Angeles, Atlanta, New Orleans, and Nashville, the company also promotes thousands of concerts annually in arenas, casinos and clubs throughout North America.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At C3 Presents, our people embrace these qualities, so if this sounds like you then please read on!
THE POSITION
Are you looking for an exciting internship experience? Our paid intern program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in the live event business.
This is a part-time position, working 15-20 hours per week. You must have availability to be in the office Tues-Thurs.
LEARNING OBJECTIVES
The objective of this internship is to gain knowledge and perspective within the below departments. You will learn the essential roles and responsibilities needed to start the groundwork for any successful C3 festival or live event.
What This Role Will Do
- Artist Relations:
- Assist in staffing for all areas of Artist Relations (including Artist Transportation, Hospitality, Ambassadors, Artist Credentials, and more)
- Learning how to navigate Artist Relations Outlook, SharePoint, and other useful platforms
- Assist in reconciling invoices and reimbursements
- Gain first-hand experience on-site with the Artist Relations department
- Digital Strategy:
- Assist with data analysis
- Learn and analyze the festival customer journey
- Assist with quality assurance of marketing technology across milestones
- Assist with setup, configuration, and audits of all customer facing technologies
- Assist with market research
- Learn, implement, and teach others how to use automation tools
- Travel:
- Learning how to use Travel Services such as: SWABIZ, C3PO, and Concur
- Assisting with coordinating travel plans to staffers for upcoming events
- Helping to manage room lists, airfare, and ground transportation for traveling staff
- Gaining knowledge on hotel contracts and the billing process for upcoming events
- Learning how to understand and reconcile travel service invoices
- Assist in reconciling flights booked on the travel corporate card
Preferred Qualifications
- This role requires you to be in our Austin, TX office Tuesday-Thursday. This is NOT a remote internship opportunity.
- Currently enrolled in an accredited college or university
- Commit to a minimum of 15 hours or 3 days per week on a part-time basis
- Previous experience preferred (school, internship, or professional)
- Creative thinker and problem solver
- Excellent verbal, written, and interpersonal communication skills
- Microsoft Excel, Word, and Outlook skills
- Acute sense of judgment, tact, and diplomacy
- A strong sense of teamwork and ability to execute programs
- Business, Accounting or Communication Studies majors preferred
- Strong communication skills
- Exceptional organizational skills and attention to detail
- Must be a self-motivated, flexible team player and able to work in a fast-paced environment
- Strong analytical/problem-solving skills
C3 Core Competencies
- Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
- Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
- Proactively seek solutions to problems
- Be enthusiastic and energetic in your approach to your job
- Commit to putting in extra effort with a positive attitude
- Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
- Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
- Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
