Company Description
Internationally regarded as one of the most influential annual classical music events, the Ojai Music Festival has served as a creative musical laboratory for artists, composers, and audiences to explore new and unfamiliar repertoire. The Festival uniquely combines the intimate setting of Ojai with artists performing innovative programs over an extended weekend in June to create an immersive experience. The Festival is committed to fostering a positive and dynamic culture among the performers, artistic staff, administrative staff, audience, volunteers, and the Ojai community. In addition, the Festival’s BRAVO education & community program actively offers free workshops and programs to Ojai Valley public schools.
Role Description
The position supports the work to enhance and engage the Ojai Music Festival’s (OMF) patron relationships, including series subscribers, ticket buyers, and donors. The responsibilities encompass all ticket-related functions while simultaneously providing exemplary service to patrons. This position works closely with the Development team to provide, but is not limited to, donor prospect research, database management and annual fund appeals. This position strongly represents OMF’s core values and community presence.
Qualifications
- Strong customer service and communication skills
- Experience in ticketing management and box office operations
- Strong database and analytical skills
- Ability to work collaboratively with cross-functional teams
- Excellent organizational and time management skills
- Proficiency in ticketing software and CRM systems
- Flexibility and adaptability in a fast-paced environment
- Previous experience in the entertainment or arts industry is a plus
